We are committed to protecting the privacy and security of every 399bet member's personal data in accordance with Malaysia's strict data protection standards.
All data transmitted between you and 399bet servers is protected by banking-grade 256-bit SSL encryption.
399bet has never and will never sell, rent or trade your personal data to any third party.
You have the right to access, correct and request deletion of your personal data at any time.
Our privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010.
Welcome to the Privacy Policy page 399bet. This document explains in detail how we collect, use, store and protect your personal data when you use the 399bet platform at https://399bet.ad.
At 399bet, your privacy is more than a legal obligation — it is a core value we uphold. We understand that you entrust us with sensitive personal information, and we take that trust seriously.
This Privacy Policy applies in conjunction with Terms and Conditions 399bet and should be read together. By using the 399bet platform, you agree to the data collection and usage practices described in this document.
399bet collects your personal data through several means — either directly from you during registration, through your use of the platform, or automatically via tracking technologies. The following are the categories of data we collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identity card number | Registration form, KYC process |
| Contact Information | Phone number, email address, mailing address | Account registration |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal process |
| Usage Data | Game history, activity logs, session duration | Automatically during platform usage |
| Technical Data | IP address, browser type, operating system, device | Automatically via cookies and server logs |
| KYC Information | Identity documents, bank statements, verification selfie | Identity verification process |
Every piece of data collected by 399bet is used for legitimate and specific purposes. We do not process your data beyond what is necessary for the stated purposes:
399bet takes a strict approach to data sharing. We does not sell, rent, or trade your personal data to any party for their own commercial purposes. Your data is only shared in the following limited circumstances:
All third parties who receive your data are required to uphold data protection standards equal to or higher than our own, and are not permitted to use your data for any purpose other than what is specified in their agreement with 399bet.
The security of your personal data is 399bet's top priority. We implement multiple layers of technical and organisational security controls to protect your data from unauthorised access, disclosure, alteration, or destruction:
399bet retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, we may need to retain certain data for a longer period based on the following requirements:
Once the applicable retention period has ended, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-identified.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 399bet:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to legal obligations that require us to retain such data.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request that your personal data be delivered to you in a machine-readable format.
You may withdraw consent for data processing at any time without affecting the validity of prior processing.
To exercise any of the above rights, please contact the 399bet support team via live chat or email. We will process your request within 21 business days from the date of receipt.
The 399bet platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the 399bet platform.
The 399bet platform may contain references to third-party payment providers or game suppliers that have their own privacy policies. 399bet is not responsible for the privacy practices or content of those third-party websites.
We encourage you to read the privacy policy of any third-party platform you access through 399bet services. Links to third-party sites do not imply that 399bet endorses or validates their privacy practices.
The 399bet platform is exclusively for individuals aged 21 years and above only. We do not knowingly collect any personal data from minors.
If you are a parent or guardian and believe your underage child has registered an account on 399bet, please contact us immediately. We will take action to deactivate the account and delete all collected data without delay.
399bet reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Any material amendments will be communicated to you via:
The "Updated" date at the top of this page reflects the date of the latest amendment. Your continued use of the 399bet platform after any amendment is published will be considered your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For requests requiring in-depth investigation, we will update you on the progress within 7 business days.
Our Commitment
399bet invests in the best technologies and processes to ensure your personal data remains safe and protected at all times.
Your data is stored in high-grade data centres with multi-layered physical and digital protection, including biometric access controls and round-the-clock security monitoring.
Analytics data used to improve our platform is fully anonymised, ensuring that your personal identity cannot be identified from such data.
Our data protection systems are regularly audited by independent cybersecurity firms to ensure there are no exploitable vulnerabilities.
You have full control over the marketing communications you receive. Unsubscribe at any time with a single click through your account settings.
All 399bet staff undergo regular data protection training to ensure they understand and comply with proper data handling practices.
Before implementing any new feature or system involving personal data, 399bet conducts a thorough Data Protection Impact Assessment (DPIA).
Create your account today and enjoy a safe, transparent and enjoyable online gaming experience — backed by robust personal data protection.